Question 1

What do I do when a plumbing calamity occurrs?

Accepted Answer

What do you do when a plumbing disaster hits? The very first thing is to make sure it's safe, and not getting even worse. Electricity and water do not combine safely, so if you need to, turn the mains switch off on the power panel.

Question 2

I do not know where the main water tap is!

Accepted Answer

The primary shutoff valve is located on the boundary near the road, normally under a blue or black cover. You may know it as the toby, stopcock or isolated valve. Turning this off can save your home from increasing flooding or damage to the hot water cylinder.

Question 3

Can I use a chemical drain cleaner?

Accepted Answer

We endorse attempting to clear minor obstructions using a plunger if you have one. However, if you don't have one, or it does not clear the obstruction, we do not suggest chemicals as they rarely get the job done well, and may cause more damage to the drains.

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